Inside Sales

Akron, NY 14001

Industry: Office/Administrative Pay Rate: $12.00 - $15.00 DOE

 

The Inside Sales Support Representative provides direct support in the ongoing development of existing and prospective customers to ensure that the department is able to meet its growth targets. Develop account relationships and provide service support for customers. Manage and maintain accounts from initial order through job completion.

The Inside Sales Support Representatives duties and responsibilities include but are not limited to:

  • Help customers select products based on the customers' needs, product specifications, and interests.
  • Emphasize product features based on analyses of demand, product knowledge, capabilities and limitations.
  • Respond to customers' requests for pricing, availability, and product uses and creative ideas, and samples.
  • Prepare quotations according to bid specifications, with accurate configurations.
  • Coordinate order flow with production and secure best ship method to meet customer due dates.
  • Follow up with customers to make sure they are satisfied with their purchases and to answer any questions or concerns.
  • Support sales efforts such as attending an exhibit if necessary.
  • Research new sales opportunities, identify key retail sources, generate interest and close sales.
  • Maintain and expand your database of prospects.
  • Keep management informed of activity, including timely correspondence through emails and calls.
  • Ability to multi-task, prioritize, and manage time effectively.

Qualifications for the Inside Sales Support Representative

  • High School Diploma or equivalent
  • 1-3 years of Customer Service/Sales experience

 

 

The Inside Sales Support Representative provides direct support in the ongoing development of existing and prospective customers to ensure that the department is able to meet its growth targets. Develop account relationships and provide service support for customers. Manage and maintain accounts from initial order through job completion.

The Inside Sales Support Representatives duties and responsibilities include but are not limited to:

  • Help customers select products based on the customers' needs, product specifications, and interests.
  • Emphasize product features based on analyses of demand, product knowledge, capabilities and limitations.
  • Respond to customers' requests for pricing, availability, and product uses and creative ideas, and samples.
  • Prepare quotations according to bid specifications, with accurate configurations.
  • Coordinate order flow with production and secure best ship method to meet customer due dates.
  • Follow up with customers to make sure they are satisfied with their purchases and to answer any questions or concerns.
  • Support sales efforts such as attending an exhibit if necessary.
  • Research new sales opportunities, identify key retail sources, generate interest and close sales.
  • Maintain and expand your database of prospects.
  • Keep management informed of activity, including timely correspondence through emails and calls.
  • Ability to multi-task, prioritize, and manage time effectively.

Qualifications for the Inside Sales Support Representative

  • High School Diploma or equivalent
  • 1-3 years of Customer Service/Sales experience

 

Durham, Inc. provides professionals exceptional opportunities to connect with great employers in Western New York and metro Atlanta. We specialize in office, medical office, light industrial and professional staffing. Benefit from our 50 years of service excellence, constant innovation and friendly, expert staff.


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